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Managed Services

Managed IT

Proactive IT Management & 24/7 Support

< 15 min
Critical Response SLA
99.9%
Uptime Guarantee
24/7
Help Desk Coverage
80%
Issues Resolved Proactively

Overview

Zeotrust's Managed IT service keeps your technology running reliably so you can focus on your business. From proactive monitoring and patch management to help desk support and network administration, we handle your entire IT environment — before problems become outages.

What's Included

24/7 help desk support (remote and on-site)
Proactive monitoring and alerting for all devices
Patch management and software updates
Network administration and performance optimization
Endpoint management (laptops, desktops, mobile)
Email and productivity suite support (M365, Google Workspace)
Printer, peripheral, and hardware support
IT asset inventory and lifecycle management
Vendor management and escalation on your behalf
Monthly reporting and quarterly business reviews

Why It Matters

Predictable Monthly Costs

Flat-rate pricing means no surprise invoices. You know exactly what you'll pay every month, regardless of ticket volume.

Faster Response Times

Our average response time is under 15 minutes for critical issues. No more waiting hours for a callback.

Fewer Outages

Proactive monitoring catches 80% of issues before users ever notice them — reducing downtime and lost productivity.

One Point of Contact

Your dedicated account manager knows your environment inside out. No explaining yourself from scratch every call.

Let's Talk About Your Managed IT Needs

Schedule a free 30-minute consultation with a Zeotrust specialist. We'll assess your current environment and recommend the right solution.